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Basic Operations Management Concepts

BusinessBasic Operations Management Concepts – “MQA Approved”

This course is meant for small and medium sized businesses which need to be equipped with the basic knowledge of operations management that will allow them to achieve a better understanding the flow of work in the organisation, a better management of the day to day operations and increased in workers commitment level which are crucial for enhanced efficiency and productivity for businesses nowadays.

This course introduces the basic framework towards making operations management an integral part of every department in an organisation and establishes the foundation for other courses in this area of training that will follow. This introductory course aims at providing trainees with the basic key concepts, terms, methodologies, techniques to be adopted in their day to day operations.

This course also explains how to integrate quality within operations, how to make good management of inventory and effective Supply Chain Management.

Trainees will also learn about the new concept of Sales and Operation Planning. Finally, they will learn about the implications of Health and safety at the workplace.

Profile of Participants:

Operations Clerks and Start Up Owners

ManagementMajor Areas To be Covered:

This course lays emphasis on the basic concepts of operations management in a business which will eventually lead to a better Product/Service Management and an understanding of the different mechanism leading to a lean management approach.

The following major areas will be covered:

  • Operations & Product/Service Management
  • Inventory/Supply Chain Management
  • Basics of Production
  • Sales and Operation Planning (S&OP)
  • Quality Control (QC)
  • Basics of Occupational Health and Safety (OHS)

Total Duration: 21 Hrs (7 Sessions of 3 Hrs)

HRDC Levy Grants are also applicable for the above course. Apply now by downloading: