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24
JUN
2014
Business

Basic Operations Management Concepts

Basic Operations Management Concepts – “MQA Approved” This course is meant for small and medium sized businesses which need to be equipped with the basic knowledge of operations management that will allow them to achieve a better understanding the flow of work...
24
JUN
2014
Customer Service

Customer Service Techniques

Basic Customer Service Techniques – “MQA Approved” This course is meant for small and medium sized businesses which need to be equipped with the basic knowledge of customer service that will allow them to achieve improvement in service quality, adopt a better...
24
JUN
2014
Management

Basic Management Concepts

Basic Management Concepts – “MQA Approved” Basic Management Concepts is an introductory course for small and medium sized businesses which need to be equipped with the basic knowledge of management that will allow them to achieve a better understanding of...
24
JUN
2014
Selling

Selling Concepts & Techniques

Selling Concepts & Techniques – “MQA Approved” Selling Concepts and Techniques is a basic course for retail businesses with the aim to provide them with basic knowledge in sales to achieve Increase in sales, Improved Customer Services and Better Customer...
24
JUN
2014
Business Woman

Business Process Management

Introduction to Business Process Management – “MQA Approved” Business Process Management (BPM) is defined as the deliberative, collaborative, and increasingly technology-aided management tool allowing businesses to achieve Clarity on Strategic Direction,...